Testimonials for John's Waterproofing

I visited the company website so I could let company management know how my recent job went but couldn't figure out where to send it. So, if you wouldn't mind, please pass this on to whoever will be interested. As you are aware, my job consisted of crawl space encapsulation with some minor changes requested by me, and a new sump pump system.  While you and I had some minor differences of opinion as to what I wanted done, I want you to know how much I appreciate your working with me to get those accomplished. I am very satisfied with what was done and only wish I would have done it ten years ago. Thank you for a great job.   Secondly, I want management to know what a pleasure it was working with Lupe and his crew. Rodney was there from day one, and I'm sorry that I can't remember the name of the fellow that joined them on Tuesday. All three introduced themselves and were very polite. Everything was cleaned up at the end of the day and my garage was never a mess. Lupe did a great job on new sump pump installation, replacing the entire line from pump to downspout.   And finally, the job was finished in two days instead of three as originally discussed. Lupe sought me out and ask permission to work a little later on Tuesday so the job could be finished. I appreciated that.   So again, thank you and your installation crew for a job well done. I would certainly recommend you guys to anyone who might be in need of such work in the future.

 Daniel was great in walking me through the process and laying out what needs to be done.

Dear Robin,  I want to congratulate you on having such a wonderful crew of employees. Sammy did a wonderful job of explaining what needed to be done to fix my problem, and so patient in answering all my questions.  Gordon and his crew worked so hard and their work ethic was outstanding. Had stairs to climb each time they had to bring equipment and stuff from the truck - wow! But best of all was their smiles that greeted me when they saw me outside with my dog.  Thank all of them for me for a job well done. 

I appreciate the service received from Chase Milner each time he is here for annual checks of the waterproofing system which was first installed in 2017.  Chase is efficient and knowledgeable and always answers any questions I may have.  It is very nice to have his visits and knowing my equipment is well-maintained.  Thank you Chase!  

I read a good review on Angie's List so I decided that I would trust John's with my job. Everyone in the office was very professional and friendly. Our salesman Jacob was very knowledgable and had a very warm attitude. Ramon and his crew were very thorough and make sure to clean up their messes and leave my house as they found it. I would recommend them to others and would chose them again! 

I don't do Google reviews but the two gentlemen you sent did a great job and they were very nice.   Gayle Kirk

Thank you to the crew who came to our home - working in the basement and yard for downspout drains. Work was done professionally and carefully. The guys were thoughtful about our home and readily answered any questions I had.  We appreciated the expertise of your company as we tried to solve our water problem.  Many thanks! -P.S. Have already recommended you!

Installed SaniDri XP Basement Air System. Excellent service and product. Would use this company again for sure.

I was very happy with the thoroughness of her inspection, ability and willingness to answer all my questions so that I understand the options and costs.

 I want to show my appreciation to all of John’s Waterproofing for providing excellent service, listening to your customers and being fiduciary. I want to let Zezar and Jake know that they manage some wonderful teams, naming Delfino and Andrew particularly. They both went out of their way to be helpful, give advice and answer questions as well as doing a brilliant job. Thank you for upgrading the sump pump to the best design for my property. I feel secure and assured of it keeping my basement dry and my investment worthy. I will happily recommend Johns Waterproofing to anyone. I look forward to calling on the Service team for my yearly maintenance. 

Caleb is absolutely amazing. He has such great people skills and is incredibly friendly, knowledgable and knows what he is doing. He walks on water! 

Dan was amazing - he was very knowledgeable and pointed out that I don't have as big of a problem as I thought. I was so relieved and appreciative for his honest feedback. I am a realtor and will continue to refer work to John's Waterproofing. Honesty is so valuable! 

This dude is just ten kinds of awesome. Much like your entire company, he's simply great. They did a complete servicing today and was more than tolerant of my many questions. He's candid, quick, and smart as can be about this line of work. I'd never been present for a "system test" before, and it's my final proof that this was the best decision I've made in a long, long time.

I was impressed with the entire crew. Throughout the process they ensured that my finished basement area was undisturbed and that you would never have been able to tell the workers were ever there. 

days have made! Even after all the rain we've had on Tues and Wed, not to mention the wind and rain storm yesterday, my basement is completely dry.  Of course, I did have hope the waterguard system would work, but somehow it seemed almost too good to be true. Not so. It does seem to be true. The crew was terrific. They covered all my stuff with plastic and cleaned up thoroughly when they finished. The jackhammering seemed to take only a few hours on Monday and the gravel and half the system were laid. I can't believe how fast it went.  On Tues the exterior drainage lines were done--in the pouring rain--and the sump pump installed. The cement over the interior trenches was neatly done and you would never know it's there. The same with the exterior which wa snot at all an easy job. I can't say enough about the professionalism of the salesman Kenny Low and of the crew. Lorenzo, Delfino and Corey. I want to recognize each man and thank them all of the their hard work.  I still find myself going downstairs to see if there is water coming through the center of the floor. and the shop vac is still sitting nearby but nothing has come. What a sense of relief.  Thank you!