Annie
Portland , OR 97212
Wednesday, February 15th, 2012
Unfortunately, the truck that delivered materials was wider than our driveway causeing the driveway curb to get broken in places and to start leaning in toward the driveway.
G.Palmer
Portland, , OR 97212
Monday, March 19th, 2012
Crew was very courteous and knowledgeable.
David
Lake Oswego, OR 97034
Tuesday, April 10th, 2012
The experience was very good.
Thank you.
Jeff
Lake Oswego, OR 97034
Friday, August 17th, 2012
There was only one thing that I found that I was unhappy with. Someone used a towel in our basement bathroom, I assume to wipe their hands. I found the towel hanging on the knob on the back of the door with a sticky black substance on it. I washed the towel and the substance came off leaving a couple small stains, but there is also a small amount of the substance on the wall where the towel hung next to the sink. I understand things happen when doing such work, but a small note would have been nice, rather than me finding it on my own. Overall everything was and is fantastic.
Jodi
Portland, OR 97219
Monday, December 19th, 2011
The installation was fantastic. I assume the results from the usage of this system will be just as great!
Kevin
Portland, OR 97219
Wednesday, February 15th, 2012
A week after you guys finished we had that big rainstorm(early January). Our neighbors across the street had 3 inches in their basement. We were bone dry, and they haven't had nearly the water problem we had. Many times we were wet and they were dry. We've had water problems since we moved in here 12 years ago. I think we probably would have had 6 inches of water that day. I am very happy with your work and I have recommended you to my neighbors.
Steve
Portland, OR 97219
Sunday, March 4th, 2012
I had to invest a significant amount of money for this job and I was nervous about my decision. However, I am happy to say that I got my money's worth and that JW met all of my expectations.
Alan
Portland , OR 97219
Friday, June 29th, 2012
Very professional and comfortable to deal with.
Anna
Portland, OR 97219
Friday, October 12th, 2012
Although the true test will come within 60 days as the wet weather really sets in, but so far I'm very impressed with how good the work was and how good our wall looks. Now I'm just keeping my fingers crossed that everything stays dry through the winter!
Kathy
Portland, OR 97219
Tuesday, January 15th, 2013
There was some time in the middle of the process where communication and follow up was not as forthcoming as we hoped...attention to problems and completion of the job was delayed about two weeks until salesperson Larry picked up the ball. After that, the job was completed quickly and problems were corrected; two people working on the completion and corrections was appreciated for experience and expertise. I will say that all personnel associated with this job were friendly and courteous.
Roland
Eugene, OR 97403
Wednesday, April 25th, 2012
I'm happy with the result (and Neil Kelly was an excellent choice for the wall and window installation), but I haven't given perfect scores because of the time the job took and the fact that I often didn't know, sometimes for weeks, when the work would resume.
Silva
Eugene, OR 97401
Tuesday, March 13th, 2012
Silva Management is satisfied with the work done. The only complaint that we have is that both the estimator and the installation crew were over a half hour late and didn't even bother to call and let us know. We are a busy office and don't have time to wait around this may prevent us from using John's Waterproofing again. Thank you for the work done!
Melissa
Vancouver, WA 98685
Saturday, January 14th, 2012
I wish I had gone with John's Waterproofing in the first place, the old saying live and learn. It took less time for John's Waterproofing to do a more through, complete job, than the previous company. Dennis gave me a better understanding of my situation under my house. The workmen found a main water line leak and called a plummer for me. Thank you for the expert service.
James
Salem , OR 97317
Thursday, December 20th, 2012
Thank you so much for a great product! We now have a peace of mind when it is pouring down rain outside.
Chet
Eugene, OR 97405
Wednesday, October 3rd, 2012
The first rains will prove that everything is working correctly but I am happy with the work and confident if there were any issues that the company would make it correct.
Dave
Eugene, OR 97405
Wednesday, December 12th, 2012
Appreciated the hard working crew you sent to do the job. I waited to comment until I was sure the fix worked. I particularly liked the set-up and cleanup you did. Highly recommended.
John
Portland, OR 97203
Thursday, July 5th, 2012
great job thanks!
Sharon
Portland, OR 97225
Tuesday, September 25th, 2012
When Jace came to our home to give us a bid, I felt that he was very knowledgeable. He got our estimate to us quickly, with options that we ended up using. Delphino's crew did a great job. He consulted me on the time that worked best for our schedule for the 2 day job. They were very considerate during their time in our home.
Ted
Tigard, OR 97223
Monday, December 5th, 2011
I have now had experience with 3 companies. They were all good but John's is better.
Thane
Portland, OR 97223
Thursday, January 24th, 2013
John's Waterproofing may not be the cheapest bid but I am a firm believer you get what you pay for! Once again I would highly recommend them.