When I called one day with a question, was told technicians were coming to my house that day to finish a couple of things. No appt. had been made and I was at work. We then scheduled an appt., which was fine, but your company shouldn't assume someone's going to be home.
Austin was my first technician and he drained my flooded crawl space because my pump had failed. Then Installed a new pump. Unfortunately, the pump got stuck on for some reason. James came out, fixed the problem with the stuck pump, removed the old sump pump, installed a new alarm, showed me how to work it, and answered my many questions. He made suggestions about work I might do in the future.
They were very clean and careful throughout the process.
You did the original work in my crawl space for the previous owner.
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