Testimonials for John's Waterproofing

I am so pleased with the service I received. I will be referring John's Waterproofing to my friends and family. 

I would not make any suggestions for improvement and will definitely recommend them to my family and friends.

I called today to set up a continuing education class. John gave a class to my last real estate office and we learned so much. I moved to a new office and can't wait to have John talk my new office. 

Felt the Inspector provided sound recommendation and wasn't trying to upsell me a service that I didn't need.

IN THE CRAWL SPACE: Removed ALL the old, wrinkled up, dirty (and in some places wet) water barrier; removed all the old debris under the house as well and smoothed out the dirt flooring in the crawl space.  Added a complete sump pump system.  Added a brand new barrier system that went all the way up the side walls.   OUTSIDE:  Added underground piping to bring the rainwater from the gutters to the back of our property and then replaced all the grass and dirt that had been displaced. Member Comments: After we had a big shower pipe leak go undetected under our home (until we had a plumber inspect and fix it) my husband hired John's Waterproofing to replace the barrier, add a sump system in case another pipe were to ever break and go undetected. We also decided to add in gutter drainage as an additional precaution. Our only crawl space access is a small door in the floor of a back bedroom so we were concerned about how they were going to be taking out 1300 sq feet of old wet dirty plastic barrier sheeting. The crew arrived promptly and went right to work putting up PROTECTION on every wall and the floor of the back bedroom, and then the floors and walls of the hallway and living room so they could take all the dirty/damaged barrier sheeting outside without getting our freshly painted walls and our brand new carpeting dirty. I was impressed. Then, the crew split up to complete both the outside repairs and the crawl space clean-up and sump pump installation simultaneously. They were GREAT guys and I really enjoyed their sense of humor and willingness to explain everything they were doing in great detail. They were also very skilled, quick and professional. Gracious even, refusing all offers of beverages on a hot day. They tested everything out when done and then I was given instruction on the use of the sump pump and the things that it does and could/would do. He was very easy to understand. They hauled ALL the bad barrier and debris away without added cost. When they were gone, there was nothing for me to clean up or wipe down inside or out. I looked in the crawlspace and was SO RELIEVED!!! What a HUGE DIFFERENCE!!! I am so glad we hired John's. 

Delfino G and his crew were efficient, courteous and all-around fabulous. They kept us updated as they moved along and left the basement clean. Their work looks great. We've only had the system for a few weeks, but so far we are dry!

Last April your team came out and installed hard piping underground and a window well. Super thrilled I finally had this done and that I hired you guys. I have over a 100 year old home and having removed my sod the summer before, I started having some water come in through the basement last winter. Fortunately, your hard work worked! I want to give a big shout out to Jacob Bilyeu, who walked me through any and all concerns. And Nathan Camacho and his team who did the work, rain or shine. You guys are awesome! I apologize it took some time to reach out, but I wanted to make sure the water issues were resolved. Sure enough, they are. Although its been a drier season, my basement has remained dry just like Jacob assured me. Thank you all for the work you do! With much appreciation.  

Thank you Robin Ekloff and his crew who waterproofed the entire lower level of my home. I can only say they did great work. They were polite and courteous and did a fantastic job.Mr. Ekloff should receive a Nobel Peace Prize for having the patience of a Saint when dealing with me!I only have great things to say about John's Waterproofing and have and will continue to tell friends and family what a phenomenal and knowledgeable company John's Waterproofing really is!!

I could not be more pleased with the water abatement work in our crawl space that included significant drainage work and installation of a Triple Safe sump pump. I would not hesitate to use them for any future work.  Our salesman was very responsive and informative. he took the time to answer questions and provide advice.  When the crew arrived they were incredibly hard working. The team lead went out of his way to provide post-installation photos, which I had requested. They left the site as clean or cleaner than before the installation. That was no easy task given the excess amount of backfill rock that remained in the driveway.  John's Waterproofing was recommended by the real estate agent that has assisted us with two home purchases and the entire process was outstanding! 

I just loved my visit with Brandon - he is so good at what he does (found a missing post under my house that other companies (& myself) had crawled past more than once and never spotted!) ... no wonder I’m getting cracks in my ceiling & walls!!

David came out today to the spray foam and he fixed the lumpy areas under there in the crawl space floor. He was really nice, he was really good, we were very happy. Yeah, he was really good. So we are happy we paid and everything's done. I would also like to thank Jen a lot as well. She is really good at her job and I appreciate her for listening to me and walking me through the process. 

I just wanted to express how very pleased I have been with your company and the entire process thus far. Michael answered all of my questions but I was not ready yet to sign. He called me back to answer my questions and I plan to move forward and get my damp basement fixed to become a usable and beautiful space.

Dear JWP Staff,  We want to offer a sincere amount of gratitude to all involved in our project, including Jennifer, Jacob, and all of the installation crew. As I am sure everyone is aware of the misunderstanding that was encountered in our project regarding the quality and type of the surround, we wanted to let you know how appreciative we are of the service and care JWP put into making it right. We will absolutely be loyal customers to JWP for any future needs and will always be generous with out referrals.  A lot of contractors would not have made the call to do the right thing, but your team certainly did, and we thank you! 

He did good work, very thorough inspection, and knowledgeable. 

The guy they sent out was great - super nice and professional! Thanks!