Testimonials for John's Waterproofing

I just wanted to express how very pleased I have been with your company and the entire process thus far. Michael answered all of my questions but I was not ready yet to sign. He called me back to answer my questions and I plan to move forward and get my damp basement fixed to become a usable and beautiful space.

Dear JWP Staff,  We want to offer a sincere amount of gratitude to all involved in our project, including Jennifer, Jacob, and all of the installation crew. As I am sure everyone is aware of the misunderstanding that was encountered in our project regarding the quality and type of the surround, we wanted to let you know how appreciative we are of the service and care JWP put into making it right. We will absolutely be loyal customers to JWP for any future needs and will always be generous with out referrals.  A lot of contractors would not have made the call to do the right thing, but your team certainly did, and we thank you! 

He did good work, very thorough inspection, and knowledgeable. 

The guy they sent out was great - super nice and professional! Thanks!

I was very impressed with the thoroughness that Bob Beachboard showed. For example, he was the only person who came to my house who used a moisture meter on the walls. Like the others, he thought I didn't have an immediate problem, but that I should keep an eye on things so that they don't get worse.

Jack did a great job of understanding and addressing what needed to be done

Eric was great. He gave us a list of vendors for the needed prep and outlined what has top be done before he can have the work started. We were more than pleased with his recommendations.

Really appreciate you guys coming out. The team was incredible from start to finish!

My husband had been dealing with some health issues over the past year and we couldn't figure out what was going on. We went to numerous doctors to find a solution but nothing seemed to help. Within the past few months, I started noticing some health issues similar to his and thought it had to be something from our house. That's when we started noticing a strange smell coming from the closet in our bedroom, which is where the entrance to the crawl space is. We researched waterproofing and found that there can be moisture or mold growing which can lead to big health issues. That's when we discovered there was water puddling in our crawl space. We want to be able to enjoy our retirement and for the sake of my husband and mine own health we decided that a crawl space encapsulation would be the thing needed to enjoy that.  

Very informative and prompt ; went ahead with additional services of drainage around the home and installation of a sump pump in the crawl space.

After providing an evaluation, they created drainage around the perimeter of the foundation of the home and installed a sump pump. There have been no complaints and our tenants are happy. We were very happy with the punctuality and professionalism of the representatives

Good morning.  All of your employees who worked in crews at different times were very friendly and professional.  They knew their task and worked efficiently to complete each step and after completed explained what they had done in terminology I could understand.  There was some difficulty installing the Turtl under the house because of lack of space in the foundation.  Your salesman, was here the 1st morning  the project was started for a few minutes and said the Turtl couldn’t be used and we would have to settle for a Crawl Space Access Door. This was really disappointing.  I really wanted that easy access under the house.  I discussed this with Ramon ( Supervisor) who studied the issue and found a way to resolve and complete the installation of the Turtl.  When they started work they found that 1 of the heat vent tubes had fallen down, was wet and destroyed.  It would have taken a heating company 3 – 5 days to get here so I purchased materials and his team installed after their work day to keep the project on schedule.  He also asked why we weren’t installing Terra Block on the ground and explained the importance of using this material.  He negotiated a fair price and installed the next day.  Your office staff was great answering questions and coordinating subcontractor work.  I was very impressed with your staff for going the extra mile completing our project.  In just a few weeks our house is warmer, dryer and smells fresher  than it has.  Overall we are very impressed with John’s Waterproofing Co. and will recommend your service to anyone. 

Just moved to Camas and had a contractor that was in our crawl space and said we had water. Marcus Williams from John's Waterproofing Company was here this morning to investigate. He said the area was dry and measured the humidity levels and inspected for mold. He did not recommend doing anything as the area was clean and dry. I'm writing this referral because it's always nice to find a company that is honest and capable. If we have any waterproofing issues in the future, I will be using John's Waterproofing Company without a doubt.

Bob did an amazing job of explaining our options, providing confident solutions and breaking down the costs. We will be scheduling the work soon. Compliments to Bob B on his knowledge and service. He was exactly what we needed.

After reading reviews on Angie's List, seeing your ads, and reading your website, I knew you were the one to call to deal with my moisture issues. I would definitely refer you to my friends and family