Testimonials for John's Waterproofing

All of your employees were professional and performed a great job.

Many thanks  for completing our downspouts' drain job in January. Our concerns were addressed and the clean up was appreciated. Hopefully the water issue will not be a problem going forward. I can't say enough about the wonderful customer service I received- he was always willing to offer expertise and advice when needed, and check in our problem areas! 

Sam was wonderful and very good at what he was doing and his explanation was easy to understand since English is my second language . You are very lucky to have a honest and good employee. He is very good salesman.

Type of system installed:  WaterGuard Date Installed:  January 31, 2011 The office staff was excellent.  If we had a question, it was answered promptly. The crew arrived early in the morning and worked until completed, 12 hours later.  It has been hard work for all. But I believe the basement will remain dry and plan to tell others its value.

The cost came in drastically lower than another well known company and I feel I will be receiving work that is just as high quality and has a lot more experience.

A wet basement in Newberg Oregon, John's crew came in and in 1 1/2 days dug the trench around the interior of the basement, installed the drain system and sump pump. mixed up the concrete and laid it down, finished the concrete to perfection. Cleaned the basement and were done. This crew knows how to work, we were amazed at the speed and quality of work. One month after job was complete the sump pump is working and I didn't think we would get any water until next fall. It is getting water that I didn't think existed. Richard O

Wanted to give a big shout out to John's! You did my crawlspace in 2019 and have done annual service on it each year. And when the ice hit, my neighbors had breaking pipes under their homes, but mine are still in great condition. That encapsulation works! 

 At this time, I am comfortable with every aspect of today's appt. I appreciate being provided with reading material, including books, for a more thorough understanding of the problem and potential solutions. I was very happy with the thoroughness of her inspection, ability and willingness to answer all my questions so that I understand the options and costs.  The inspector called before the appt to let me know she would be late and gave me an updated arrival estimate. I assured her that would be fine and she arrived sooner than her estimate. Thank you.

Please tell the powers that be that Manuel's crew was amazing. They were all very courteous and hard working. Because we are still in the throes of moving, they had to do a lot of extra work and they all pitched in without complaint. My husband and I are so impressed that we are signing up for your annual service immediately. I don't see people this hardworking and generous spirited very often.

I have been a customer for over 10 years and have always received great service and quality products. This winter has been extremely wet, and our downstairs stayed nice and dry. We had an issue where a pump was making strange noises. John's Waterproofing was there the next day to replace it. They take great care of their customers.

You did a job for us in April of this year. Your estimator was a very nice guy who showed us clearly what needed to be done. Your workmen who did the job were very pleasant and professional. But frankly, until this week we had no idea as to what kind of job you did. This week, the homeowners association had a Pest Inspector go into each subbasement. After examining our subbasement he commented on the excellent job your workmen had done. A representative of the homeowners association heard the praise and asked for your contact info so they could put it on some kind of recommended contractor list.... Good for you and thanks for doing a good job.! A suggestion, after doing the work it would have been nice if you had given us a photo of what you had done, so we would not have waited this long to realize that you had done an excellent job. Thank you again for the excellent workmanship.

Type of system installed:  Crawlspace Date Installed:  June 14, 2011 What led you to select John's Waterproofing Company over another company? Used before, for foundation. Best in business. What did you think of our representative and presentation? Excellent and clean and thorough. Comments: John's employees are thorough, careful, respectful and clean.  We highly recommend this company for the tough job of removing water from crawl spaces.  

I believe this is a viable, affordable solution and was explained very well.  

We had our annual service today, like every other year. John's Waterproofed our basement in the mid-1970s  and it has stayed dry since then. That is why we continue to use and refer your company. 

I can only say that the crew was awesome and they did a fantastic job. My wife and I are thrilled that it’s done and done right. Thank you Travis