Testimonials for John's Waterproofing

Delfino G and his crew were efficient, courteous and all-around fabulous. They kept us updated as they moved along and left the basement clean. Their work looks great. We've only had the system for a few weeks, but so far we're dry!

Sales: I wasn't present for the initial consultation but my Wife told me it went well. Ben explained in detail the work that needed to be done and was courteous, professional and prompt. He was also available to answer a couple questions that I had over the phone which he did well. Might have over-sold us a bit on the De-humidifier, but I chalk it up to piece of mind so it doesn't bother me. A more cost-conscious consumer might raise an eyebrow.Service: The installation crew was super courteous, professional and prompt. I appreciated that they kept in communication with me over the entire process and whenever there was a question involved they always got my input. They covered most of my stuff in the basement with plastic which I appreciated because there ended up being a lot of dust on the job. I also appreciate that they didn't waste any time, and worked very hard to get the job done in the shortest time possible.

Ernie gets his proactive service on time every year and Caleb looks forward to it every year. Our system is amazing, our people are better! 

The crew came out and installed a sump pump. They were great to work with and I'd recommend them. 

"very accommodating and professional"

AJ DelaRosa was very professional, courteous and thorough.

Thank you James!

I visited the company website so I could let company management know how my recent job went but couldn't figure out where to send it. So, if you wouldn't mind, please pass this on to whoever will be interested. As you are aware, my job consisted of crawl space encapsulation with some minor changes requested by me, and a new sump pump system.  While you and I had some minor differences of opinion as to what I wanted done, I want you to know how much I appreciate your working with me to get those accomplished. I am very satisfied with what was done and only wish I would have done it ten years ago. Thank you for a great job.   Secondly, I want management to know what a pleasure it was working with Lupe and his crew. Rodney was there from day one, and I'm sorry that I can't remember the name of the fellow that joined them on Tuesday. All three introduced themselves and were very polite. Everything was cleaned up at the end of the day and my garage was never a mess. Lupe did a great job on new sump pump installation, replacing the entire line from pump to downspout.   And finally, the job was finished in two days instead of three as originally discussed. Lupe sought me out and ask permission to work a little later on Tuesday so the job could be finished. I appreciated that.   So again, thank you and your installation crew for a job well done. I would certainly recommend you guys to anyone who might be in need of such work in the future.

 Daniel was great in walking me through the process and laying out what needs to be done.

Type of system installed:  Water Proofing Date Installed:  September 6, 2011 What led you to select John's Waterproofing Company over another company? The quality (reputation) of performance, per Angie's List.  Plus, the representative made the explanation about the "hows" and "whys" of the process and the cost very understandable. What did you think of the crew? The crew arrived on time.  They were friendly and also explained well.  They worked efficiently. They finished in one day, and the outcome looks great!  There is a very smooth and nice transition with the floor that was there.

Hello and thanks for the great work your crew did at both houses here. Our ongoing water issues were finally resolved after you installed the drain system in our basement. GREAT JOB and we don't have to worry about it anymore!

I wanted to thank you for taking the time to visit my home in SE Portland recently to meet with the contractors working on my remodel. I appreciate you making the trip and sharing information regarding your products with them. I am a big fan of your company and products and never hestitate to refere others to your firm for their basemetn and crawlspace waterproofing needs. 

  Service my sump pump under the house. Flush out discharge line. Ran pump to check for proper discharge and proper operation. Member Comments:  How did it go?? It went great! John's Waterproofing is top flight. They installed my sump pump several years back. The price was excellent and the install was problem free. We have the pump serviced every year in November before the rain starts. The service guy we use is Kaleb. NICE GUY!I am in a wheelchair so I need other eyes to check the crawl space and give everything a look over. I have all the confidence in the world in John's. They never take a shortcut. This time (as always) I had Kaleb install a section of pipe to the discharge line. No problem, no charge. I am so grateful for all they do. If I ever did have a problem John's waterproofing is a phone call away. On time, no fuss, super nice people, great price.  Good Luck, Tom S.

Fantastic company to work with! The crews are respectful and well trained. Thank you for fitting us in so fast. Keep up the great work!

Jesse came out today to inspect the house I was hoping to buy. I wanted his boss to know how well Jesse presents a professional image of your company. He is personable, courteous, polite, and knowledgeable. He is also not afraid to put on the bunny suit and crawl around to every corner of the house. I know because I was down there with him and learned quite a lot from him. You should be proud to have him representing your company. Kevin [retired contractor]