Testimonials for John's Waterproofing

I could not be more pleased with the water abatement work in our crawl space that included significant drainage work and installation of a Triple Safe sump pump. I would not hesitate to use them for any future work.  Our salesman was very responsive and informative. he took the time to answer questions and provide advice.  When the crew arrived they were incredibly hard working. The team lead went out of his way to provide post-installation photos, which I had requested. They left the site as clean or cleaner than before the installation. That was no easy task given the excess amount of backfill rock that remained in the driveway.  John's Waterproofing was recommended by the real estate agent that has assisted us with two home purchases and the entire process was outstanding! 

David came out today to the spray foam and he fixed the lumpy areas under there in the crawl space floor. He was really nice, he was really good, we were very happy. Yeah, he was really good. So we are happy we paid and everything's done. I would also like to thank Jen a lot as well. She is really good at her job and I appreciate her for listening to me and walking me through the process. 

He did good work, very thorough inspection, and knowledgeable. 

Really appreciate you guys coming out. The team was incredible from start to finish!

My husband had been dealing with some health issues over the past year and we couldn't figure out what was going on. We went to numerous doctors to find a solution but nothing seemed to help. Within the past few months, I started noticing some health issues similar to his and thought it had to be something from our house. That's when we started noticing a strange smell coming from the closet in our bedroom, which is where the entrance to the crawl space is. We researched waterproofing and found that there can be moisture or mold growing which can lead to big health issues. That's when we discovered there was water puddling in our crawl space. We want to be able to enjoy our retirement and for the sake of my husband and mine own health we decided that a crawl space encapsulation would be the thing needed to enjoy that.  

Very informative and prompt ; went ahead with additional services of drainage around the home and installation of a sump pump in the crawl space.

Good morning.  All of your employees who worked in crews at different times were very friendly and professional.  They knew their task and worked efficiently to complete each step and after completed explained what they had done in terminology I could understand.  There was some difficulty installing the Turtl under the house because of lack of space in the foundation.  Your salesman, was here the 1st morning  the project was started for a few minutes and said the Turtl couldn’t be used and we would have to settle for a Crawl Space Access Door. This was really disappointing.  I really wanted that easy access under the house.  I discussed this with Ramon ( Supervisor) who studied the issue and found a way to resolve and complete the installation of the Turtl.  When they started work they found that 1 of the heat vent tubes had fallen down, was wet and destroyed.  It would have taken a heating company 3 – 5 days to get here so I purchased materials and his team installed after their work day to keep the project on schedule.  He also asked why we weren’t installing Terra Block on the ground and explained the importance of using this material.  He negotiated a fair price and installed the next day.  Your office staff was great answering questions and coordinating subcontractor work.  I was very impressed with your staff for going the extra mile completing our project.  In just a few weeks our house is warmer, dryer and smells fresher  than it has.  Overall we are very impressed with John’s Waterproofing Co. and will recommend your service to anyone. 

After reading reviews on Angie's List, seeing your ads, and reading your website, I knew you were the one to call to deal with my moisture issues. I would definitely refer you to my friends and family

Sealed crawlspace with a CleanSpace Encapsulation system after cleaning out the old vapor retarder and sealing all crawlspace vents. Installed sump pump and dehumidifier in crawl space and insulated the interior of the crawlspace walls with sprayed polyurethane foam.

I am in love with the crawl space and so proud of the crew that installed it. 

Letter from our customer Dear John Lombardi and Robin Eckloff: Please consider this letter as an unsolicited testament and rousing endoresement of the service we received from your Service Technician, Caleb Osborn. As you're probably both well aware, we have had water/drainage problems with our home since we moved in almost 8 years ago. Over the years, we have had numerous companies, including yours, address the problems to try and alleviate our continual wet environment. You installed the CleanSpace Crawl Space Encapsulation System in February 2013. Although this has helped a good deal, we still seemed to have sump pump/drainage problems whenever it rained. The SaniDry dehumidifier system stopped working altogether. The sump pump, on the other hand, ran continually, non-stop, for hours on end even after the rain had stopped. Caleb was tenacious, persistant and determind to find the problems and mitigate our anguish and angst. We found Caleb to be honest, sincere , hard-working but most of all, professional and astute. he diagnosed the problems and quickly determined a correct course of action. he went over the issues with us and quickly set on a plan to rectify the problems. His perseverance and resolve were as if this was his own home. We really appreciated his commitment to excellence and his superior customer service. This is so lacking in many businesses and employees today.  We are both retired from a couple of high level management positions and are well aware of how important it is to have competent and highly capable people not only with the technical skills but also the people skills to match. They are the "face" and best marketing tools of your company. With Caleb Osborn, you have a gem and a definite asset to your organization.  Sincerely,  Jeffrey and Sharon

IN THE CRAWL SPACE: Removed ALL the old, wrinkled up, dirty (and in some places wet) water barrier; removed all the old debris under the house as well and smoothed out the dirt flooring in the crawl space.  Added a complete sump pump system.  Added a brand new barrier system that went all the way up the side walls.  OUTSIDE:  Added under ground piping to bring the rain water from the gutters to the back of our property and then replaced all the grass and dirt that had been displaced. After we had a big shower pipe leak go undetected under our home (until we had a plumber inspect and fix it) my husband hired John's Waterproofing to replace the barrier, add a sump system in case another pipe were to ever break and go undetected. We also decided add in gutter drainage as an additional precaution.Our only crawl space access is a small door in the floor of a back bedroom so we were concerned about how they were going to be taking out 1300 sq feet of old wet dirty plastic barrier sheeting. The crew arrived promptly and went right to work putting up PROTECTION on every wall and the floor of the back bedroom, and then the floors and walls of the hallway and living room so they could take all the dirty/damaged barrier sheeting outside without getting our freshly painted walls and our brand new carpeting dirty. I was impressed.Then, the crew split up to complete both the outside repairs and the crawl space clean-up and sump pump installation simultaneously. They were GREAT guys and I really enjoyed their sense of humor and willingness to explain everything they were doing in great detail. They were also very skilled, quick and professional. Gracious even, refusing all offers of beverages on a hot day.They tested everything out when done and then I was given instruction on the use of the sump pump and the things that it does and could/would do. He was very easy to understand. They hauled ALL the bad barrier and debris away without added cost. When they were gone, there was nothing for me to clean up or wipe down inside or out. I looked in the crawlspace and was SO RELIEVED!!! What a HUGE DIFFERENCE!!! I am so glad we hired John's. I wish I could show before and after photos.

Very happy with your crew. They were great out here! 

I'm a home inspector in Tillamook and this last week had the pleasure of going in one of your encapsulated crawlspaces. What a difference!!! This should be mandatory in all homes. I felt bad even charging them for me to go down there. So nice. Great work you guys. 

The guys did such a great job, good work, they conducted themselves professionally and I would recommend them to anyone. They deserve some sort of award! Francisco's crew was great!