Testimonials for John's Waterproofing

Aaron was very pleasant and his annual service of my system was amazing. He answered my questions, explained what he had done and even remembered me and my house from when he came out last year. The process has been amazing start to finish.

The crew came in and sealed and enclosed my crawlspace. Other than some small pieces of styrofoam in my yard it went very well. I'd highly recommend them. 

Lisa in the front office was great at working with our schedule for the inspection and following up and confirming. Jack our inspector was very thorough and took care of exactly what we were trying to accomplish.  While the crew was there they did an excellent job of communicating exactly what they were doing. What they expected to accomplish each day and when they left they explained what was scheduled for the following day. We had a couple of areas where we needed to make some minor changes on account of a noise problem in the crawlspace. We discussed a couple of solutions and picked what we felt would work bast.  The crew did a full clean up each day. Plastic down on all of the walkways and carpet. No clean up at all on our part. Five starts across the board, I would definetely hire them again. 

Dan,   I just wanted to let you know about the job you did for me at my house on Fernwood Circle. I am thrilled with the way it turned out. Your crew was great - fast, efficient, and Jose (the lead worker) was informative to all questions. The project turned out to be better than I expected.   I'm really glad I found you folks.   Thanks again,   Paul Poitras

Dear Mr. Lombardi  I would like to commend you for having an absolutely outstanding employee in your company who surpasses all the others I have dealt with. I am talking, of course about Caleb. He has been coming to my house in Depoe Bay to inspect the clean space for the last few years. There were others that came out before him (the clean space was installed in 2010) and they were good, but they can not even come close to Caleb in professionalism, efficiency, courtesy, and superb manners. Thank you, again for sending Caleb because I have absolute confidence in him. P.S. all the girls in the office and Robin are also excellent!

"Oh my gosh Manuel, everything looks amazing! Thank you so much! That discharge is awesome. And thanks for adding in the gutter. I'm truly impressed by you guys. I've never had contractors that were so professional and conscientious with such great work ethics! You're really worth your weight in gold! I will be singing your praises to your boss. Thanks again! You're the best!"

Thank you for making my home a much more enjoyable place to be. Your company is awesome and I tell all my friends about the great job your guys did. 

Enclosed and sealed off our coastal home crawl space.  Installed sump pump and backup with alarms and a dehumidifier.  We bought the house new in 2002 and began smelling a musty odor a couple years ago.  It got worse over time and we decided to either sell the house or fix the problem.  We opted to research the market and see if there was a fix available that made sense and had a good track record with similar problems.  We ultimately found John's and decided to go with him. The damp, musty smell from our crawl space was was worse in the winter when the crawlspace had some standing water in it.   There was a French drain installed by the builder but did not remove all the water in the winter and even in the summer, the dirt floor was always damp.  We talked with a couple contractors but John's was the only one who's solution made sense to us.  It costs a lot of money and the "sticker shock" was beyond our expectations, but we felt the solution - if it works as predicted - would be worth it (too early to tell since it has only been a little over a month installed.)   John's responded very quickly to our inquiry and immediately sent us a book written by the creator of the system they use.  It was was a great educational tool and helped us understand the causes of our problem and the likely options to fix it.   The person who came to our place did a check of the crawl space and took pictures and humidity readings and presented his solution as well as the price proposal.  We negotiated a bit on the price and the cash discount helped lessen the impact of the total amount.  Work was scheduled to start within a few weeks.  The work team showed up on time, neatly dressed and immediately started working.  They completely shielded our entry and hallways to the back bedroom where the crawlspace access was located.  This barrier stayed up during the entire process but they did take it partially down at the end of each day for ease of our access.  Work proceeded at a rapid pace as all the old floor insulation was removed along with the plastic sheeting on the dirt floor of the crawlspace.  They also removed all debris from the crawlspace, leveled the surface and created channels for water to run to the sump pit.  They inserted new waterproof barriers under all the support posts and then sealed the foundation vents with plastic covers and sealing compound.  They modified one of the vent covers to accommodate the dryer vent in that location.  Then they placed drains along the base of each foundation wall that will direct water to the sump pit.  The foundation walls were insulated and sealed at the top and then the heavy gauged material was placed on the dirt floor and sealed with heavy duty tape to create a seamless barrier between the always-damp ground and the crawl space environment.  The sump and back-up along with alarms was installed and the pump was connected through the foundation to drain into the storm water runoff ditch in front of our home.  The dehumidifier was the last bit of installation and followed by a complete and thorough clean up of everything.  The work was completed on the estimated schedule and we were absolutely delighted with the entire team.  They were always punctual, professional and easily accommodated the "little things" that always come up during any job. We have no reason at this point to doubt that it's success and every reason to be very happy with John's Waterproofing.

Again, very professional. Arrived on time and knew his business. Didn't talk down to me and offered me a couple of pricing options - no pressure. Perfect - no mess at all. Arrived on time. Lay down lots of plastic. Installed the sump pump and vapor barrier within about three hours and left leaving no trace of a mess. Very friendly.

Installed clean space encapsulation, expelled collected water with smart sump pump and installed SaniDry mini unit. Larry explained what needed to be done and was very professional. The office staff made scheduling around my time line and everyone was prompt and polite. The quality is hopefully excellent!

Everyone I worked with was a delight and the crawl space looks beautiful now. 

They waterproofed our crawlspace, including a sump pump, dehumidifier, and vapor barrier. Member Comments:  Really good. The price was better than they said it would be, the work was done quickly, and the workers were careful about keeping everything clean. They gave great recommendations, and they were great to work with.

Great communication and workmanship! 

My husband and I wanted to write and let you know how impressed we were with the crew that came out. I do not know all of their names, but Francisco Mendoza appeared to be the leader. The three gentleman were extremely courteous, professional, trustworthy and hard-working. The first day, I never saw them even take a lunch. They worked solid. But what impressed us even more was the fact that they were laughing, joking with one another , and singing. Are the while they were working very hard and in difficult circumstances. It is not pleasant in the crawl space under an home. There just is no room. They even apologized to me for the noise when they were going to be making loud noises under my home, whiled was working inside. When they finished each day, they cleaned up everything. They hauled every bit of garbage away.my husband was impressed because on the first day, they even cleaned up the mud on the driveway. The second day, I told them not to do it, because it was getting so late in the day. But I know that they would have still done it. The second day was a repeat of the first. It was raining and not exactly comfortable weather but they still maintained their sense of humor. I could tell they were tired. So I made them sandwiches which they thanked me profusely for. But I never saw then take a break to even eat them, ever though I know they did. Any questions I asked, they answered promptly and expertly. They even told me things that we could do to improve our crawlspace. They made me feel so comfortable, that I even left my home to run some errands while they were there, with my front door wide open. when they were nearing the end, they showed me how everything worked and then graciously repeated everything for my husband a few minutes later when he came home from work. This fantastic crew was the best advertisement of what your company values are and I'm glad we did not cancel. I was so excited to see the water gushing into the street.  

Wanted to give a big shout out to John's! You did my crawlspace in 2019 and have done annual service on it each year. And when the ice hit, my neighbors had breaking pipes under their homes, but mine are still in great condition. That encapsulation works!