Testimonials for John's Waterproofing

  Bob was so thorough and knowledgeable. He wasn't at all high-pressure sales. He was kind, thoughtful, very professional and only presented us with a solution that fit our needs - not something for a larger, more serious situation.

From their first visit to my home from Sean for an estimate to the crew that arrived to do the project, I was impressed. Everyone was extremely professional. The crew arrived on time, the crew leader introduced me to the rest of the crew and explained how they would proceed with the project. They protected the workspaces with plastic from my garage to the crawl space opening inside my closet. They went to work and kept me informed about the progress. The whole crew worked very efficiently and got the project done in one day. They left the work area spotless when they were done. I would highly recommend this company for any waterproofing project!!

System Installed:  Waterguard Date Installed:  February 18, 2011 "The crew arrived early.  They worked very hard and did a great job with cleanup.  Office staff was just excellent! Everything went well, from initial contact, through estimate, to job completion.  THANK YOU!

Installed drain around entire perimeter inside the basement with sump pump in my 1925 home. it was very loud though when they used jackhammers to dig through the concrete; why they didn't use a concrete saw I'll never know, as it wouldn't have been so messy but they did clean up after themselves. They coordinated well with the plumber and also with the firm that removed the mold from the walls

Brad was thoughtful, cared about how it looked, tidy and a great guy.

Manuel, Thank you to you and your crew for your hard work on my basement! 

This is the second house that I have used you for. I recommend you all the time.  Overall satisfaction with the company: 5 Experience with call representative: 5 Office Staff: 5 Salesperson and sales presentation: 5 Our installation crew: 5 The Cleanup process: 5   All amazing 

As a customer I want to bring to your attention Jacob Bilyeu. It was because of Jacob's willingness to go beyond what is usual to accommodate my needs that John's got my business paid in cash up front as well as a referral to a neighbor down Maple Ave.   Jacob is a tremendous asset and representative for John's. Thank you!

We went with another company to start, and had to have John's come in and fix it all. Now it has lasted years without issue, so much happier. 

We would like thank you, for a pleasant and professional experience, doing our waterproofing.  The “crew”, actually made us laugh us, with their singing and chatting to one another. We have never experienced people enjoying their jobs, as your crew does!  Or is their way, of keeping their sanity, in that dark hole!! Kudos to you and your crew for giving us , such, a great experience. We would recommend you highly.

Letter from one of our customers to John Hello Mr. Lombardi,  I'd like to finally thank you (I've been waiting till the work was all finished and paid up) for your very kind help last October. I was having major problems with continued post-fix basement flooding and sent you a letter of complaint; you immediately called to ask me about it and then dispatched your company's finest.  Robin was terrific throughout; he stayed involved, was knowledgeable, generous with his time, and blessedly straightforward regarding the options and his recommendations. Delfino and, later, Cesar, were both excellent. They seemed experienced, on top of the situation, and impressively hardworking; Delfino and his crew were here till 8pm on the second fix. they did not stint on anything, explained to me what they were doing and why, and took crae of some extra details they thought advisable.  But primarily it was your own prompt response and cordiality which eased my distress last fall and restored my confidence in the eventual success of this project. I cannot tell you how much I appreciated it. Yes, I can, actually- I have already recommended John's unreservedly to a friend with longtime basement problems and I would do so again.  If you are ever going to be in the vincinity and have the time and inclination to stop by, for a cup of tea (or something stronger), please let me know. Our house is 100 years old this year (its showing its age a bit). Of course, everything is relative and 100 doesn't seem as old as it used to.  Again, thank you.  Yours truly,  Susan

I appreciate that Carolanne explained the options and anticipated outcomes for each service and did not push me to purchase options that were beyond my budget.

we were very pleased with the level of knowledge Eric Green displayed during the consultation.

I believe Jacob works with integrity and wants to help the customer

 I appreciate the fact that I was advised on what I needed only instead of an all upsell discussion. Very professional and detailed.