My husband and I wanted to write and let you know how impressed we were with the crew that came out. I do not know all of their names, but Francisco Mendoza appeared to be the leader.
The three gentleman were extremely courteous, professional, trustworthy and hard-working. The first day, I never saw them even take a lunch. They worked solid. But what impressed us even more was the fact that they were laughing, joking with one another , and singing. Are the while they were working very hard and in difficult circumstances. It is not pleasant in the crawl space under an home. There just is no room. They even apologized to me for the noise when they were going to be making loud noises under my home, whiled was working inside. When they finished each day, they cleaned up everything. They hauled every bit of garbage away.my husband was impressed because on the first day, they even cleaned up the mud on the driveway. The second day, I told them not to do it, because it was getting so late in the day. But I know that they would have still done it.
The second day was a repeat of the first. It was raining and not exactly comfortable weather but they still maintained their sense of humor. I could tell they were tired. So I made them sandwiches which they thanked me profusely for. But I never saw then take a break to even eat them, ever though I know they did.
Any questions I asked, they answered promptly and expertly. They even told me things that we could do to improve our crawlspace. They made me feel so comfortable, that I even left my home to run some errands while they were there, with my front door wide open.
when they were nearing the end, they showed me how everything worked and then graciously repeated everything for my husband a few minutes later when he came home from work.
This fantastic crew was the best advertisement of what your company values are and I'm glad we did not cancel. I was so excited to see the water gushing into the street.
Tony and Debbi R. of Damascus, OR
Friday, November 8th