Testimonials for John's Waterproofing

Representative was very thorough, explained everything well and material given was very informational. The crew was very nice, as far as cleanup, you would have never known they were there.

This is the second house that I have used you for. I recommend you all the time.  Overall satisfaction with the company: 5 Experience with call representative: 5 Office Staff: 5 Salesperson and sales presentation: 5 Our installation crew: 5 The Cleanup process: 5   All amazing 

As a customer I want to bring to your attention Jacob Bilyeu. It was because of Jacob's willingness to go beyond what is usual to accommodate my needs that John's got my business paid in cash up front as well as a referral to a neighbor down Maple Ave.   Jacob is a tremendous asset and representative for John's. Thank you!

The encapsulation and basement system was crafted to fit our home, and it brightens the space, is easy to maintain, and makes a big difference! 

We went with another company to start, and had to have John's come in and fix it all. Now it has lasted years without issue, so much happier. 

Harry and Colton came out to service our existing system and do some more owrk for us. During their time at our house they hauled gravel and spent hours on their hands and knees digging in semi frozen mud and puddles searching for where the rain drains connected. They worked super hard, were very professional and gave it their all to make sure the work got done. 

I wanted you to know how much I appreciated the fine work you guys did on the waterproofing work that was done in our house in October of 2013. We have already reaped rewards health wise from having this done. Years before your workers came out to do the job, I was experiencing a lot of chest congestion and as time went by, it got progressively worse to the point the doctor prescribed me an inhaler to use to keep my lungs free enough to breath easier. It got so bad the doctor ended up prescribing me a second inhaler to use along with the first one. At the same time, I noticed a strange smell throughout the house combined with the smell of mold and mildew. It's been a year and a half since we had the work done and I am now free from using either inhaler as I can breath free and clear now including not suffering from congestion due to colds this past two winters. Both Wayne and I feel much better all around. thanks for a job well done.

These guys are the best. If you have any water problems under your house I highly recommend them. 

Good morning.  All of your employees who worked in crews at different times were very friendly and professional.  They knew their task and worked efficiently to complete each step and after completed explained what they had done in terminology I could understand.  There was some difficulty installing the Turtl under the house because of lack of space in the foundation.  Your salesman, was here the 1st morning the project was started for a few minutes and said the Turtl couldn’t be used and we would have to settle for a Crawl Space Access Door. This was really disappointing.  I really wanted that easy access under the house.  I discussed this with Ramon ( Supervisor) who studied the issue and found a way to resolve and complete the installation of the Turtl.  When they started work they found that 1 of the heat vent tubes had fallen down, was wet and destroyed.  It would have taken a heating company 3 – 5 days to get here so I purchased materials and his team installed after their workday to keep the project on schedule.  He also asked why we weren’t installing Terra Block on the ground and explained the importance of using this material.  He negotiated a fair price and installed the next day.  Your office staff was great answering questions and coordinating subcontractor work.  I was very impressed with your staff for going the extra mile completing our project.  In just a few weeks our house is warmer, dryer and smells fresher than it has.  Overall we are very impressed with John’s Waterproofing Co. and will recommend your service to anyone. 

We would like thank you, for a pleasant and professional experience, doing our waterproofing.  The “crew”, actually made us laugh us, with their singing and chatting to one another. We have never experienced people enjoying their jobs, as your crew does!  Or is their way, of keeping their sanity, in that dark hole!! Kudos to you and your crew for giving us , such, a great experience. We would recommend you highly.

Paul & I would like to thank you, for a pleasant and professional experience, doing our waterproofing.  The “crew”, actually made us laugh us, with their singing and chatting to one another.  We have “never” experienced people enjoying their jobs, as your crew does!  Or is their way, of keeping their sanity, in that dark hole!!  Kudos to you and your crew for giving us, such, a great experience. We would recommend you “highly”

Just a note to say that our installers did a great job on installing my sump pump on the 26th of August. They worked hard for 12 hours and when done, cleaned up everything well! 

Great communication! Not only was the quality of work wonderful, but the communication throughout was top notch! 

Johns Waterproofing did a fantastic job of cleaning up my crawl space, from the presentation to the final touches. Everyone at Johns Waterproofing wants to see your issues resolved, and when they’re done, they want you to be happy with what they did. They are willing to guarantee their work, and when you accept all of their recommendations, your project may qualify for a transferable warrantee as well. We have a spring under our guest room, and our original builder didn’t adequately provide for that. The work he did was deteriorating at a rapid rate, until one day we were forced to confront the issue again. Not only did they remove all of our original builders “make-shift work around” debris, but they actually, permanently fixed the issue to a point where they were willing to warrantee the project “forever”, allowing us to transfer their warrantee to any new owner, should we ever decide to sell our house. I accepted all of their recommendations, and not only did they resolve all of my crawl space issues, my electric and gas bills have been significantly reduced as a result of the things they did in my new, clean space.   We couldn’t be happier with Johns Waterproofing, and their crews. Each and every member of Johns Waterproofing we came in contact with was very hard working, personable, and professional. We had two crews working in our crawl space and every single person was concerned about how they protected our house above the crawl space as well. They put plastic sheeting up on all the walls and floors, and cleaned up every day before they left. I can’t say enough good things about the work force at Johns Waterproofing. I was impressed with everyone. Would I recommend them to my friends and family? You bet I would, and that recommendation would come with my highest rating as well. I hope this helps you decide to choose Johns Waterproofing for your basement or crawl space issues. I really believe, you’ll be as happy as I was with my project.  They did a great job for me, and from what I read in previous reviews, my results weren’t an accident. These guys know what they’re doing.  Jim

Letter from one of our customers to John Hello Mr. Lombardi,  I'd like to finally thank you (I've been waiting till the work was all finished and paid up) for your very kind help last October. I was having major problems with continued post-fix basement flooding and sent you a letter of complaint; you immediately called to ask me about it and then dispatched your company's finest.  Robin was terrific throughout; he stayed involved, was knowledgeable, generous with his time, and blessedly straightforward regarding the options and his recommendations. Delfino and, later, Cesar, were both excellent. They seemed experienced, on top of the situation, and impressively hardworking; Delfino and his crew were here till 8pm on the second fix. they did not stint on anything, explained to me what they were doing and why, and took crae of some extra details they thought advisable.  But primarily it was your own prompt response and cordiality which eased my distress last fall and restored my confidence in the eventual success of this project. I cannot tell you how much I appreciated it. Yes, I can, actually- I have already recommended John's unreservedly to a friend with longtime basement problems and I would do so again.  If you are ever going to be in the vincinity and have the time and inclination to stop by, for a cup of tea (or something stronger), please let me know. Our house is 100 years old this year (its showing its age a bit). Of course, everything is relative and 100 doesn't seem as old as it used to.  Again, thank you.  Yours truly,  Susan